How to get and keep good people …. by increasing the attractiveness of your organisation
Thursday, 10 May 2018
People generally spend a large part of their lives in the workplace and for many the work they do forms a big part of their identity. It is no wonder then that the concept of ‘happiness at work’ (HAW) has received a lot of attention. It stands to reason that people who are happier at […]
Investigating the causal link between a management improvement technique and organizational performance
Wednesday, 6 September 2017
The case of the HPO framework Purpose – An important question in contemporary research is: do certain management practices cause better performance or do better performing organizations find it easier to adopt certain management practices? This question is also of importance when applying the high performance organization (HPO) framework, which is a scientifically validated technique designed to achieve […]
HPO Diagnosis in 2 minutes (animation)
Tuesday, 28 June 2016
As a manager you do recognize this? No matter how much improvement initiatives you start, it never leads to serious long-term results. Besides, the widely discussed reorganisation leads more often to restlessness and agitation than to actual improvement. Despite the fact that nothing seems to be working, you know that something has to happen […]
Exploring the HPO Framework and Investors in People
Tuesday, 13 October 2015
By André A. de Waal, MSc MBA PhD Investors in People (IIP) is a management framework for high performance through people. Basically Investors in People forms a quality standard for organisations to measure themselves on their human resource management (HRM) practices. The aim of Investors in People is to provide a blueprint to help organisations […]
Are you a strong role model?
Wednesday, 1 July 2015
A role model is defined as ‘a person looked to by others as an example in a particular role.’ Research has shown that a member of the family is for most people their most important role model in life. The second most important role model however changes in the course of time: for people between […]
From Crisis to All-Time High Performance – Using the HPO Framework to Improve Customer Relations at Ziggo
Wednesday, 14 January 2015
By André de Waal, Eric Mooijman en Martine Ferment Guided by a framework detailing the essential characteristics of a high-performing organization, the leaders of the customer relations department of a Dutch communications firm developed a comprehensive strategy for achieving a record level of customer satisfaction while improving employee morale and commitment to organizational objectives. Abstract Realizing […]
Assessing the compatibility of management behavior and entrepreneurial orientation
Thursday, 23 October 2014
Abstract: The paper uses a data set on a Dutch company of which the partners – who act as managers and entrepreneurs – have assessed both themselves and their peers on dimensions of De Waal’s High Performance Management framework. Two of these dimensions relate to Management Behavior (MB) and Entrepreneurial Orientation (EO). The research addresses the […]
Good Management Does Make Sense!
Tuesday, 16 September 2014
Recently I read a newspaper piece called ´Managing? What Nonsense!´ In this article, the writer joins the choir in lamenting the uselessness of managers, stating that the position of manager should be abolished as quickly as possible. According to this writer, managers are not the reason for organizational success at all but, instead, people “following […]
Ideas to inspire your employees
Tuesday, 16 September 2014
To become an HPO it is a precondition to hire and retain the right employees. These are people who have an incurable curiosity, want to be challenged, need to have responsibility and at the same time ask to be held accountable, and want to perform better …everywhere and anytime. These high performance employees perform better […]
Practical application HPO Framework: the HPO diagnosis
Tuesday, 15 April 2014
As it has always been the intention of the HPO Center to make the results of the HPO research tangible and practical for organizations, to allow them to use the HPO Framework for improving themselves, the HPO Center developed an HPO Diagnosis, shown in Figure 2.2. The HPO Diagnosis consists of six consecutive […]