At the end of this month, André de Waals new book What Makes A High Performance Organization will be available worldwide. Many new articles and interviews will follow in the next few months:
USA: BusinessInfoGuide
Can you share some business tips for our readers?
"I’ll share with you the qualities that I have seen successful people in HPOs posses: unbridled passion and enthusiasm. If you have that and feel and show it in everything you do there is no doubt in my mind that you will be successful at any venture you undertake."
Read the interview with André de Waal on this website
USA / INDIA: InDUS Business Journal
What a company can learn from Toyota
On August 28th, 2009 an accident happened with a Toyota — an accident that triggered a recall of more than 10 million vehicles in 2009 and 2010 and a loss of more than $4 billion for fiscal year 2009.
In San Diego, the gas pedal of a Lexus became stuck under the floor mat, causing the car to run out of control and the road, killing all of its occupants. However, the accident did not set off a whole series of improvements at Toyota, as it once would have done in the manner that gained the company a reputation for its world-class processes. But Toyota was no longer the robust company of the earlier days, the company that had risen from the brink of bankruptcy in the 1950s and had achieved a stretch of 50 consecutive years of profitability -- a record unheard of in manufacturing industries -- to become the biggest car manufacturer in the world. A company known for its excellence in manufacturing processes and its continuous improvement culture, collectively known as “The Toyota Way.” Toyota was in 2010 rapidly losing its reputation as high performance organization and everyone wondered: what happened?
Before we can know this, we must first look at the definition of a High Performance Organization — what had Toyota been doing well?




















































































