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The HPO Diagnosis provides a focus on continuous performance improvement

WHAT IS THE HPO FRAMEWORK?

The HPO Framework is a conceptual, scientifically validated structure which managers can use for deciding what to do to improve their organizational performance and make it sustainable. It isn’t just a set of instructions or a recipe which can be followed blindly. Rather it is a framework that has to be translated by managers to their specific organizational situation in their current time, by designing a specific variant of the framework fit for the organization. This is bad news for bad managers, as the HPO Framework doesn’t provide a blueprint. It is however good news for good managers, as they can put in their own experience, expertise and creativity while transforming their organizations into HPOs.

The HPO Diagnosis provide you with your specific organizational HPO situation!


HPO at HP Defense UK & ATLAS

What we thought we bought:

  • A change initiative
  • A methodology
  • An answer to our problems

What we actually got:

  • A framework for change
  • A common language
  • Something to get behind

What did it feel like:

  • Uncomfortable at the start
  • Connecting & Satisfying
  • Boost in performance

Nick Churchman,
Director Organisational Effectiveness HP Defence


Reasons for having an HPO Diagnosis done

The main reason for having an HPO Diagnosis done is management’s strong wish for the organization to excel. In addition, there are quite a few other reasons for undergoing the diagnosis. Here is a list of some of these reasons as given by the clients of the HPO Center.

  1. “We want to know where our organization stands.”
    A diagnosis of the current strengths and weaknesses of the organization, in comparison with the peer group and – even more importantly – with the absolute scale of HPO gives insight into where the organization currently stands in the competitive field.
  2. “We have a great need to improve.”
    Improving is good, but randomly starting improvement actions is not. The diagnosis pinpoints the areas in the organization where improvement is needed.
  3. “We are performing quite well, but we can’t afford to become slack.”
    The organization uses the HPO Diagnosis as motivation for its people to keep improving, because – as the diagnosis will show – there are always areas which can be improved, even in organizations which are already doing quite well.
  4. “We want to evaluate our strategic plan.”
    The goal of the strategic plan is to improve the organization so it can excel and beat the competition. The diagnosis gives direction to the strategic plan in the sense that it highlights the areas in which the organization has to strengthen itself.
  5. “We are already undertaking many improvement efforts but are these right ones?”
    Organizations often undertake many improvement efforts and implement a plethora of improvement techniques - such as total quality management, six sigma, the balanced scorecard -  but they are not sure whether they are undertaking the right improvements and are using the most effective techniques. The diagnosis shows the areas where improvement is needed and then indicates whether the improvement techniques in use are adequate or if maybe other or additional techniques are needed.
  6. “We want to rally our organizational units and our people behind one common course.”
    Becoming an HPO is a great cause to rally behind as it involves every organizational member partaking in realizing a better future. The diagnosis makes people aware of how that better future could and should look and what is needed to get there.
  7. “We want to improve our management but we are not sure what is really necessary for them to learn.”
    Most organizations have management development courses but the contents is often of the shelf and quite generic. The HPO Diagnosis shows how the managers of the organization score on the HPO factor Management Quality. Thus information comes available as to which HPO characteristics these managers have to strengthen themselves, and management development courses can be tailored accordingly.
  8. “We need to professionalize the organization.”
    This is often said in relation to the dealings the organization has with its customers and suppliers. The HPO Diagnosis shows how the organization scores on the HPO factor Long-Term Orientation. Thus information comes available whether the organization is good enough in its dealings with stakeholders – and especially customers and suppliers - and specific training courses can be set up for strengthening the HPO characteristics in question.

We will be glad to discuss your requirements for the HPO Diagnosis with you. After consultation, the Center, together with our research team, will submit a quote and schedule to you. For more information or to set up an introductory appointment, please contact our Client Director Chiel Vink.


“HPO has the advantage of being practical and extremely easy to implement. The study shows immediately which knobs you need to tweak in order to improve performance.”
Rob van den Maagdenberg, VP for Northwestern Europe - Grohe


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