What Makes a Good Ship Agent? Balanced management is key to success
Together with Afromarine we help ship agencies and other clients improve their performance, primarily through the analysis of the existing organisation, its organizational problems ...
High Performance Partnership in Egypt
by Dalia Fakhry Since the January 2011 revolution, Egypt has gone through dramatic political changes that directly impacted the economy. Business has been massively affected. The cha ...
If you can make it there, you can make it anywhere (Frank Sinatra)
By André de Waal My relationship with the United States goes back to 1984. In that year, fresh from obtaining an Msc in Chemistry, I went to Northeastern University in Boston to get ...
De Beers Marine (South Africa): dealing with the past through the HPO Framework
The case below is a summarized version of the complete De Beers Marine (DBM) case, published in our latest book ’What Makes a High Performance Organization’. KEY MESSAGE: E ...
Shell, NBC and HPO Center team up during Dubai event
Shell, NBC and the HPO Center organize on Sunday 7 April 2013 the Dubai Networking Event:“Insights in the Oil & Gas industry & Becoming a High Performance Organisatio ...
Creating High Performance Ship Agencies
The HPO Center and Afromarine help ship agencies and other clients improve their performance, primarily through the analysis of the existing organisation, its organizational problems and opp ...
High Performance Asian Organizations
More and more organizations in Asia use the HPO Framework to improve their organizational performance. Watch this inspiring video:
Inspiration and knowledge exchange during HPO book event
Inspiration and New Research Exchange at HPO Book Event Over 200 managers and board members representing both profit and non-profit organizations from all over the world, including The Ne ...
In November we start the global HPO tour with workshops and seminars in India and Thailand
For the ITM Institute of Financial Markets (ITM-IFM) in association with Bombay Chamber of Commerce we are organizing a seminar on High Performance Organizations (HPO) as a part of its ...
Free copy of Leadership Excellence (October 2012) with contribution of dr. André de Waal
The magazine of leadership development, managerial effectiveness, and organizational productivitiy In the October 2012 publication again an article (page 18) by Dr. André de Waa ...
The first edition of ’What Makes A High Performance Organization’ sold out in one week!
We are very proud to announce that the first edition of ’What Makes A High Performance Organization’ sold out in one week. Great news, the second edition is already out and in bo ...
New publications: Successful people in HPO’s - What a company can learn from Toyota
At the end of this month, André de Waals new book What Makes A High Performance Organization will be available worldwide. Many new articles and interviews will follow i ...
Free HPO Leadership Toolbox app for iPhone, iPad and iPod touch users
Finally! The free HPO Leadership Toolbox is in the App Store! It offers you all information, cases, ideas to get started, video’s, etc. to become a High Performance Organizat ...
Book Event on October 30,2012
MsM Research and the HPO Center present Best Ideas to Excel from HP, Grohe, dr. André de Waal and Prof. Wim Naudé! Join us on October 30, 2012 in Maastricht (Netherlands)! A s ...
Applicability of the High Performance Organization Framework in the Middle East: the case of Palestine Polytechnic University
By André de Waal (Maastricht School of Management and HPO Center) and Suhail Sultan (Palestine Polytechnic University) Abstract Interest in creating high performance organizations (H ...
Two awards from Emerald for André de Waal’s publications!
We are pleased to inform you that your article entitled “The Evolutionary Adoption Framework: explaining the budgeting paradox” published in Journal of Accounting & Organiz ...
Determinant factors for high performance in the temping industry
by André de Waal and Alex Meingast (HPO Center) Abstract The temporary staffing industry could be characterized as a measure of the economy: if turnover increases the economy picks ...
André de Waal appointed as Associate Professor High Performance Organizations at the Maastricht School of Management (MSM)
André de Waal was appointed as Associate Professor High Performance Organizations at the MSM (Maastricht School of Management). A nice and fitting new title for the most quoted and hi ...
What Makes A High Performance Organization: Five Validated Factors of Competitive Advantage that Apply Worldwide
What Makes A High Performance Organization Five Validated Factors of Competitive Advantage that Apply Worldwide by Andre A. de Waal The title and book cover are definite… The wri ...
Characteristics of High Performance Organisations
Business Management and Strategy (ISSN 2157-6068 2012, Vol. 3, No. 1)By Dr. André de Waal MBA AbstractBecause of the recent recession, interest into the factors that determine sustai ...
The HPO diagnosis is the key to successful leadership courses and MD
Management Development (MD) and leadership courses that really help to improve and change: To improve organizational performance requires a clear understanding of WHAT your organization ...
The bonus as hygiene factor: the role of reward systems in the high performance organization (Scientific Paper)
Ever since the financial scandals that rocked the business world and the worldwide financial crisis that followed, the debate on the effects of bonuses on the performance of especially manag ...
Namibian Organisations strive for High Performance
Exclusive co-operation between Namibia Business School and HPO Centre signed. Today Mac Hengari, Director of the Namibia Business School (NBS) and Dr. André de Waal, Academic Direc ...
Scientific Paper: Improving organisational performance through knowledge management
By J.K. Bagorogoza, A.A. de Waal, H.J. van den Herik and B.A. van de Walle INTRODUCTION The service sector in developing countries is facing tough competition in the era of privatisation, ...
APPLICABILITY OF THE HIGH PERFORMANCE ORGANISATIONS FRAMEWORK IN CENTRAL AFRICA- THE CASE OF RWANDA’S MINALOC
In the past seventeen years Rwanda has been in the process of recovering from the 1994 genocide. The country is currently rebuilding itself, with considerable success. One of the main compon ...
Scientific Paper: The impact of performance management on the results of a non-profit organization
Authors: Andre de Waal (HPO Center and Maastricht School of Management) Robert Goedegebuure (Maastricht School of Management) Patricia Geradts (Trimbos Institute) Purpose: ...
Organizations fail to get the focus right in reorganizations
Organizations fail to get the focus right in reorganizationsGlobal study shows what organizations should concentrate on when reorganizing. Global research performed by the HPO Center in The ...
How a quick external fix for your internal problems will never work!
Setting to work before you know WHAT is really at issue is never a wise move Suppose your organization is experiencing a major problem. You may be grappling with poor employee performance, ...
Strategy Only Matters A Bit
The role of Strategy in the High Performance Organization Ever since Porter’s book Competitive Strategy (1980), developing a generic strategy and then executing this strategy well has ...
Peru Mining Case: Does the application of corporate social responsibility (CSR) support a high performance organisation (HPO) in achieving better results?
The case of mining multinationals in Peru Recent literature indicates that the application of corporate social responsibility (CSR) can lead to better organisational performance. It is ther ...
Nabil Bank: Longitudinal research into factors of high performance
Purpose – There is a real need for longitudinal research into the factors that cause or contribute to sustainable high organisational performance. Especially in Asia there has not been ...
Iringa University: Applicability of the high-performance organisation framework at an East African university
The case of Iringa University College - It pays to be an HPO! Purpose – In the past few decades, organizations all over the world have been searching for the elements that constitute ...
Grohe: The advantage of HPO is that it is very practical and easy to implement
The HPO Center spoke with Rob van den Maagdenberg, Vice President of Grohe North Western Europe, the world’s leading single-brand manufacturer and supplier of sanitary fittings. The r ...
Blomer Accountants and Advisors: “The greatest challenge of the HPO concept lies in putting it into practice”
The HPO Center spoke with Frank Verleg, partner at Blomer Accountants and Advisors. “The pillars of the HPO Center are not particularly exciting in and of themselves. They appear quit ...
Book review: Different, Escaping the Competitive Herd by Youngme Moon
What does it mean for a business to be different? Book review by Andre de Waal (HPO Center): Different, Escaping the Competitive Herd (succeeding in a world where conformity reigns but exce ...
Rembrandt Mergers and Acquisitions: You can’t let the saw blade become dull
The HPO Center spoke with Ab van Urk, Managing Director of Rembrandt Mergers and Acquisitions, a company that specializes in mergers and acquisitions involving family-run businesses. "We co ...
Leadership lessons from Tirza Dak, a picture-perfect HPO!
“…daring to see beyond your own nose" By Simon van der Veer – HPO Center One of the day care centers that falls under the umbrella of the Dak childcare organization is Ti ...
Management Team article about the HPO Book Animal Firm: Learning from ants, crows and wild dogs…
Animal Firm – Learning from ants, crows and wild dogs... Bring out the best animal behavior in you and your team The Animal Firm refers to Orwell’s classic book Animal Farm, in ...
Book review: Managing by Henry Mintzberg
A classic in the making? Review by Dr. André de Waal, MBA, is an Associate Professor at the Maastricht School of Management and Academic Director of the Center for Organizational Per ...
Organizational renewal: the personal struggle and quest of an HPO leader
By Jonard Speijer, Simon van der Veer and André de Waal (HPO Center) The process of organizational renewal appears on the surface to be an easy one, and the role of the leader in tha ...
Achieving High Performance in the Public Sector
What Needs to Be Done? Public Performance & Management ReviewAndré A. de Waal (HPO Center) In the past few decades, various attempts have been made to improve performance in the ...
Managers online: Animal Firm – flying in V-formation towards enhanced performance!
by Marco Schreurs - HPO Center Economic developments and increasing competition compel managers to shift gears more and more quickly and effectively. Customers are becoming more adept at de ...
Longfellow Benefits: a true HPO!
The first comprehensive HPO diagnosis of an American organization has now been completed. And what an organization it is! A true HPO. The company showed an average HPO score of 8.7 (minimum ...
ATLAS Consortium: The High Performance Partnership framework as value chain enhancer
To maximize performance and profit an organization should not restrict its focus to the internal organization but also focus on optimizing the value chain. Value chain optimization consists ...
ABN Amro Regional HQ: The scientific basis appeals to us most
The HPO Center talks to Eric Janssen, Director of ABN Amro Regional HQ “I’ve always aimed to work with only the best. When you’re driven, you enjoy your work more and have ...
Cofely Healthcare: “The goal of an HPO is to continuously benefit your customers and employees”
The HPO Center talks to Germt van der Veen, Director of Cofely Healthcare “For many years, I had a top-of-the-line luxury French car, but found myself at the garage again and again. I ...
Witteveen+Bos engineering firm: top athletes also undergo regular check-ups
The HPO Center talks to Harry Webers, General Director of the Witteveen+Bos engineering and consultancy firm in Deventer Consultancy is like a top-class sport. Just because a world-class sk ...
Pon Power: “The HPO scan was a reality check for us”
HPO talks to Giel Claes, Director of Pon Power A business consultant referred us to the HPO Center. Once I learned about what they do, I was particularly attracted to their philosophy. Thei ...
Emerson Consulting Group from Ken Lizotte: a fantastic example of an High Performance Partnership (HPP)
For the second HPO diagnosis of an American organization, we traveled to the beautiful and richly historic town of Concord, located northwest of Boston. It was here where, as the poet and ph ...
Atrion Networking Corporation: a true HPO... but also as growth continues?
Warwick, Rhode Island, is not - to put it mildly - the world’s most beautiful place. The one industrial site alternates with the next, and you’d have to look hard to find any gre ...
Dak Childcare: “The HPO framework helps us implement our strategic plan”
The HPO Center talks to Bart Elenga, Financial Director of the DAK Childcare “Nowadays, it is far from certain that advisers will make good on the promises made during their highly po ...
HPO Transition Program Case: the first insights en route to becoming an High Performance Organization!
After conducting the HPO diagnosis, we often see that organizations need an effective way to follow up on the HPO focal points and to get the transition started. An example of an effective a ...
The applicability of the High Performance Organizations framework in Dutch Soccer Clubs
The sport sector is economically and emotionally speaking of great value to society. In this sector, soccer has a special place as it is by far the most popular sport worldwide. It therefore ...
Archway Marketing: a great company committed to ongoing improvement
Less than an hour by car from Minneapolis is Rogers, a town that at first glance seems like any other small, sleepy Midwestern town. But, as is often the case, appearances can be deceiving. ...
CFO Magazine: Make a Top Organization out of Your Company
CFO Magazine - August 2010 What distinguishes high performing business units from less well performing ones? Why does one business unit achieve better results with the same resources than t ...
Longfellow Benefits: a true HPO!
The first comprehensive HPO diagnosis of an American organization has now been completed. And what an organization it is! A true HPO. The company showed an average HPO score of 8.7 (minimum ...
HPO research in the USA grant happy customers
Concord, Massachusetts, USA The recent evaluation of Andre de Waal of my company’s economic and cultural condition yielded the most comprehensive, dynamic, sensible and uplifting sta ...
Focus and Discipline: The Way to Become a High Performance Organization!
Managersonline - July 2010 What is your scarcest, and therefore your most important, asset? Money? Machines and buildings? People? Ideas? None of the a above! It is time… YOUR time. ...
The most downloaded paper ’Lessons learned from performance management systems’ by Andre de Waal
Last year the HPO Center became more and more active outside continental Europe. Recent months we are busy with large HPO-diagnoses in the UK and the US. Our High Performance Organizati ...
Working on high performance in the UK: an overview of current research and practical application
Working on high performance in the UK: an overview of current research and practical application It is our distinct pleasure to present you with an overview of the high performance organisa ...
Book review: The Halo Effect … and the eight other business delusions that deceive managers by Phil Rosenzweig
Review written by Professor Andre de Waal MBA “One of the most important management books of all time,” claims the book jacket. A bit of an exaggeration perhaps, but it would no ...
Book review: How The Mighty Fall And Why Some Companies Never Give In by Jim Collins
Decline comes in stages. For Collins as well?by professor André de Waal, MBA, is an Associate Professor at the Maastricht School of Management and Academic Director of the HPO Center ...
Six courses of action to survive and thrive in a crisis
By André de Waal & Esther Mollema PurposeMany organizations emerge from a crisis in a weak position because they focused too much on cost reductions. However, a review of past ...
Comparing Dutch and British high performing managers (Research Paper)
National cultures have a strong influence on the performance of organizations and their influence should be taken into account when studying the traits of High Performing Managers (HPMs). At ...
The High Performance Partnership (HPP) framework as value chain enhancer
To maximize performance and profit an organization should not restrict its focus to the internal organization but also focus on optimizing the value chain. Value chain optimization consist ...
Leadership and Organization Development Journal: Characteristics of high performing managers in the Netherlands
Characteristics of high performing managers (HPM) in the Netherlands Despite the abundance of literature on management it seems that the quality of management has not improved enough t ...
Measuring Business Excellence: Performance driven behavior as the key to improved organizational performance
Performance management systems are defined as ‘the formal, information-based routines and procedures managers use to maintain or alter patterns in organizational activities’ (Sim ...
The characteristics of a High Performance Organization - HPO (Full Research Paper by Andre de Waal)
The content table of this full research report by professor Andre de Waal MBA (download in PDF below: 2 MB) 1. The Age of Extreme Competition - 32. The search for the HPO - 73. Description ...
Bank manager challenge: Are you spending your precious time on the right things?
Dynamic, challenging and philosophical are three words that best describe the ING change session this past week. During the session, Chiel Vink and Simon van der Veer ‘entertained&rsqu ...
Book review: Always a Winner, Finding Your Competitive Advantage in an Up and Down Economy by Peter Navarro
Not everyone loses during a recessionby professor Andre de Waal MBA - HPO Center Always a Winner is yet another book in the ever-growing series of books on the secrets of excellent organiza ...
Saudi Arabia becomes acquainted with the HPO Center
The Performance Measurement Center of Government Agencies (PMCGA), part of the Institute of Public Administration (IPA), was recently established - on the instructions of the King of Saudi ...
De Beers Marine in South Africa: leading diamond mining company joins forces with HPO Center
André de Waal will be discussing his recommendations in response to the High Performance Organisation (HPO) Diagnosis (online scan and subsequent interviews) with the Board of Directo ...
International Expansion online HPO Scan
From the start of our HPO Center we performed research in upcoming continents, such as Africa, Asia and South America. In the near future we are also focussing on the growing attention from ...
The five most common pitfalls in performance measurement
Andrew Likierman, a good friend of André de Waal, wrote an interesting article in the Harvard Business Review about performance measurement pitfalls, which provides an excellent argum ...
Working on high performance in Asia: the case of Nabil Bank
Working on high performance in Asia: the case of Nabil BankAndré de Waal and Miriam Frijns PurposeIn the past few decades organizations all over the world have been searching for the ...
Success factors built on shaky foundations
Interview with the European Jim CollinsBy Walter van Hulst Consultants and conferences, methods and management books – when it comes to helping organizations make improvements, the ch ...
A comparison of 26 High Performance Organization (HPO) studies
By drs. Erik Belt, RC - Rabobank Introduction comparison High Performance Organization (HPO) studies While studying to become a Register Controller at the Erasmus University of Rotterdam, ...
High performance organizations in the Vietnamese banking industry
By Professor André de Waal, Hai Duong and Vu Ton (HPO Center) Since Vietnam joined the World Trade Organization (WTO) in January 2007, the country has faced a number of challenges to ...
Improvement Methods That Will Not Help You
Strategy - May 2008 by Andre de Waal In recent years managers have been bombarded with hype about one or the other improvement method. But most of these improvements were initiated without ...
The role of Information Technology (IT) in the High Performance Organization
Management summary Ever increasing demands of stakeholders force organizations to adapt faster to growing international competition and to compete simultaneously on the basis of price, qual ...
High Performance Organizations the holy grail of management
By Professor Andre de Waal (HPO Center) Under the pressure of ever increasing demands of the external environment and stakeholders, organizations are more and more searching for the e ...
The Secret of High Performance Organizations (HPO’s)
By Professor André A. de Waal MBA (HPO Center) In the past few decades organizations all over the world have been searching for the elements that constitute continuous organizational ...
The relation between corporate social responsibility and the high performance organizations framework: the case of mining multinationals in Peru
By Professor Andre de Waal MBA (HPO Center) This paper contains an exploratory analysis whether there exists a relation between the Corporate Social Responsibility (CSR) and High Performanc ...
The Characteristics of a High Performance Organization
by Professor Andre de Waal MBA (HPO Center) Ever since the publication of Peters and Waterman’s landmark study In Search Of Excellence (1982) and the bestsellers Built To Last and Goo ...
HPO: Age of Extreme Competition
Age of Extreme Competitionby Professor Andre de Waal MBA - HPO Center Here are some facts from the business world you might not be aware of. More shareholder value has been destroyed in ...
